Terms & Conditions

Travelticketshop.com is designed to help customers worldwide research, plan, and book travel services. By accessing or using this website, you agree to comply with and be bound by the Terms & Conditions set out below. These terms apply to all travel-related transactions conducted through our platform and are governed by applicable laws.

Scope of These Terms

These Terms of Use are entered into between you and Travelticketshop.com (“Company,” “we,” “us,” or “our”). They govern your access to and use of Travelticketshop.com , including all content, functionality, and services offered on or through the website, whether as a guest or registered user.

The Website is provided solely to assist you in:

  • Gathering travel-related information
  • Checking availability of travel products and services
  • Making legitimate reservations
  • Conducting business with travel suppliers

You may not use this Website for any other purpose.

Acceptance of Terms

By accessing or using this Website, or by clicking “I Agree” when prompted, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy, which is incorporated by reference.

If you do not agree, you must not access or use this Website.

Eligibility

This Website is available only to individuals who are 18 years of age or older and legally capable of entering into binding contracts. By using the Website, you confirm that you meet these requirements.

User Representations

By using the Website, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal authority to enter into binding agreements
  • All information you provide is accurate, complete, and current
  • Friendly and responsive customer support
  • You are using the Website primarily to make or manage travel bookings for yourself or others
  • We may request additional documentation to validate a reservation. Failure to provide this may result in cancellation

Updates to These Terms

We may revise these Terms from time to time. Any changes take effect immediately upon posting. Your continued use of the Website after updates means you accept the revised Terms. Please review this page regularly.

Website Access & Account Security

We reserve the right to modify, suspend, or withdraw the Website or any services at any time without notice.

You are responsible for:

  • Ensuring you have the required device and internet access
  • Making sure anyone using your connection complies with these Terms

If you create an account, you must:

  • Provide accurate, current information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • Log out after each session, especially on shared devices

We may disable any account or credentials at any time if we believe these Terms have been violated.

Intellectual Property Rights

All content on this Website (text, graphics, logos, videos, design, etc.) is owned by Travelticketshop.com or its licensors and protected by UK and international intellectual property laws.

You may use the Website only for personal, non-commercial purposes. You may not:

  • Copy, reproduce, distribute, modify, or republish content
  • Use images or media separately from accompanying text
  • Remove copyright or trademark notices

Commercial use is strictly prohibited without written permission. For requests, contact info@travelticketshop.com

Trademarks

Travelticketshop.com, our logo, and all related names, slogans, and designs are our trademarks. You may not use them without written permission. Other trademarks belong to their respective owners.

Prohibited Uses

You agree not to:

  • Violate any laws or regulations
  • Harm or exploit minors
  • Send spam or promotional content
  • Impersonate any person or entity
  • Interfere with Website operations
  • Scrape or monitor content without permission
  • Introduce malware or viruses
  • Attempt unauthorized access or cyberattacks
  • Disrupt Website functionality

We may terminate access immediately for violations and seek legal remedies.

Indemnification

You agree to indemnify and hold harmless Travelticketshop.com and its affiliates from any claims arising from your misuse of the Website.

Your Contributions

Our Website may include interactive features such as forums, chat rooms, reviews, or user profiles (“Interactive Services”) where you can post comments, feedback, or other material (“User Contributions”). All User Contributions must comply with the Content Standards outlined below.

Anything you post is non-confidential and non-proprietary. By submitting content on the Website, you grant travelticketshop.com, our affiliates, and partners a worldwide, royalty-free, perpetual right to use, copy, modify, publish, display, distribute, and otherwise use your content for any purpose. You confirm that you own or control all rights to your content and that it complies with these Terms.

You are solely responsible for your User Contributions. We do not guarantee the accuracy, legality, or appropriateness of any user-posted content and accept no liability for it.

Monitoring and Enforcement

We have the right to:

  • Remove or refuse to post any User Contributions for any reason
  • Take action against any content that violates these Terms, Content Standards, or any law
  • Disclose your identity to anyone claiming your content violates their rights
  • Cooperate with law enforcement and comply with legal requests
  • Suspend or terminate your access to the Website at any time

We are not obligated to monitor content before it is posted and cannot guarantee the timely removal of objectionable material. We are not liable for any user or third-party content.

Content Standards

All User Contributions must follow applicable laws and must not:

  • Be defamatory, obscene, abusive, hateful, harassing, or violent
  • Promote discrimination, explicit material, or illegal activity
  • Infringe on copyrights, trademarks, or other intellectual property
  • Violate privacy or publicity rights
  • Mislead, impersonate others, or misrepresent affiliations
  • Contain spam, advertising, or commercial promotions
  • Suggest endorsement by travelticketshop.com when none exists

Copyright Complaints

If you believe content on our Website infringes your copyright, please contact: info@travelticketshop.com

We may terminate accounts of repeat infringers.

Information on Our Website

The information provided on the Website is for general guidance only. We make no warranties about its accuracy or completeness. Any reliance on this information is at your own risk.

Content from third parties reflects their opinions only and not those of travelticketshop.com.

Updates to the Website

We may update Website content from time to time, but are not obligated to keep it current or complete.

Your Information & Contact Permissions

Your use of the Website is governed by our Privacy Policy. By using the Website, you consent to how we collect and use your information.

By submitting your details, you authorize travelticketshop.com and our travel partners to contact you via phone, email, SMS, push notifications, or automated calls — even if you are on a “Do Not Call” registry — for booking support, account updates, and marketing communications.

You confirm you have permission to share contact details for others. These permissions remain valid even after account closure.

Providing false information may result in legal consequences and liability for damages.0

Purchases & Additional Terms

All bookings are governed by our Terms of Sale, which are part of these Terms. Additional rules may apply to certain services.

Linking to Our Website

You may link to our homepage fairly and legally without implying endorsement. You must not:

  • Link from a site you do not own
  • Frame or deep-link our content
  • Link to any page other than the homepage

We may revoke linking permissions at any time.

Links from Our Website

We are not responsible for third-party websites linked from our Website. Visiting them is at your own risk.

No Agency Relationship

travelticketshop.com is not your agent or fiduciary. We provide booking assistance only.

Booking for Others

If you book for someone else, you are responsible for providing accurate information and informing them of all terms. You agree to indemnify travelticketshop.com and its partners against any claims arising from your actions. No refunds are required if obligations are not met.

Disclaimer of Warranties

travelticketshop.com cannot guarantee that any files or information you download from our Website or the internet will be free of viruses, malware, or other harmful components. You are responsible for using appropriate antivirus protection and ensuring the accuracy of any data you provide or receive. You should also maintain your own backup systems for data recovery.

To the maximum extent permitted by law, we are not liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other harmful material that may infect your device, software, data, or other property due to your use of our Website, its services, or any items downloaded from it or linked sites. The Website and all content and services are provided on an “as is” and “as available” basis without warranties of any kind.

We make no guarantees that the Website will be accurate, complete, reliable, secure, uninterrupted, or error-free, that defects will be corrected, or that our servers are free from harmful components. We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, non-infringement, and fitness for a particular purpose, except where prohibited by law.

Liability Restrictions

To the fullest extent permitted by law, travelticketshop.com, its affiliates, partners, employees, and representatives (“Covered Parties”) will not be liable for any damages arising from your use of, or inability to use, the Website, linked sites, or their content or services. This includes direct, indirect, incidental, special, or consequential damages such as:

  • Loss of profits, data, goodwill, or business interruptions
  • Unauthorized access to or use of our systems
  • Errors or inaccuracies in content or services
  • Failed or disputed transactions
  • Damage caused by viruses or harmful code
  • Delays or disruptions in Website access

This applies regardless of the legal theory involved. Our travel partners are independent contractors, not our agents or employees. We are not responsible for losses caused by their actions, omissions, or events beyond our control such as weather, strikes, or government actions.

Indemnification

You agree to defend, indemnify, and hold harmless travelticketshop.com, its affiliates, partners, and their employees and contractors from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Website, including your User Contributions or unauthorized use of content or services.

You also agree to cover any airline debit memos or credit card chargebacks caused by:

  • Issues with services you booked
  • Unauthorized use of your card by others

Governing Law and Jurisdiction

These Terms are governed by the laws of the United Kingdom. Any disputes must be brought in the courts of the United Kingdom, and you agree to their exclusive jurisdiction.

Dispute Resolution

If you have a concern about our Website, services, or Privacy Policy, contact us at info@travelticketshop.com. We will attempt to resolve the issue within 60 days. If unresolved, you may pursue arbitration or small claims court where applicable.

Booking Services

These Booking Services Terms apply when you use the Website to book flights, hotels, or car rentals and supplement our main Terms of Use.

Travel Provider Rules

When booking through travelticketshop.com, you agree to follow the terms and conditions of the travel providers. Failure to do so may result in cancellation, denied service, loss of payment, and charges to your account for any costs we incur.

Our Responsibility

We are not responsible for losses caused by a travel provider’s failure, including bankruptcy or service disruptions. Your only remedy is with the provider, not with us.

Accessibility

We do not guarantee accessibility features. Please contact the travel provider directly for specific accommodation needs.

International Travel

You are responsible for ensuring you have valid travel documents. Review UK travel guidance at:

Currency & Exchange Rates

Currency conversions are subject to exchange rate fluctuations and bank fees. We are not responsible for differences between quoted and billed amounts.

Payment by Card

We accept Visa, MasterCard, and American Express. Some transactions may require verification. By booking, you authorize travelticketshop.com and its processors to charge your card to complete your transaction securely.

Offers & Discounts

Promo codes apply only to service fees, must be entered at checkout, and cannot be added later. Codes may be changed or withdrawn at any time. Invalid codes may result in cancellation or full-price booking.

Airline Booking Terms

Rules, Changes, and Pricing

Airline tickets booked through travelticketshop.com are subject to the airline’s conditions of carriage, fare rules, and terms of use. Your contract is directly with the airline. Airlines may change flight schedules or cancel flights at their discretion, which may impact your itinerary.

We aim to display accurate prices and information provided by airlines. If a service is listed with incorrect pricing or details due to an error, we or the airline may cancel the request before payment. If you are charged and the booking is cancelled for this reason, the amount will be refunded.

Frequent Traveler Points

Frequent flyer miles, upgrades, and loyalty discounts may not apply to airline services booked through travelticketshop.com.

Code Share Flights

Some flights are operated by partner airlines under “code share” agreements. In these cases, the operating carrier manages check-in and onboard service. Always verify the operating airline listed on your ticket.

Hazardous Materials

UK law prohibits carrying hazardous materials such as explosives, flammable liquids, and corrosives in baggage or on your person. Limited exceptions apply for small quantities of medicinal or toiletry articles and certain smoking materials. For details, see: //www.caa.co.uk/Passengers/Before-you-fly/Baggage/

Prohibited Ticketing Practices

You must not purchase tickets for segments you do not intend to use (e.g., “hidden-city,” “point-beyond,” or “back-to-back” ticketing) or use round-trip tickets for one-way travel if prohibited by the airline. Most airlines forbid these practices and may cancel your ticket or charge you the fare difference. You agree to cover any airline claims resulting from such violations.

Flight Segment Use

Most airlines require that flight segments be used in sequence. If you fail to use a segment, remaining segments may be cancelled by the airline. You must cancel unused segments in advance if allowed under the airline’s rules.

Taxes and Fees

Government taxes, airline-imposed charges, and service fees are included in your total fare or itemized at checkout. If taxes increase after purchase, you are responsible for the difference. International itineraries may include additional entry/exit or airport fees not included in the ticket price. Paper ticket, baggage, change, and cancellation fees may apply. travelticketshop.com is not responsible for any taxes other than its own income taxes.

Paper Ticket Fees

If a paper ticket is issued, third-party vendors may charge service and shipping fees. Additional fees may apply if tickets must be reissued due to routing or delivery problems.

Itinerary Changes

If permitted by the airline, changes may involve airline penalties plus any fare difference. travelticketshop.com may also charge a processing fee for agent-assisted changes.

Cancellation and Refund Policy

  • Airline service fees charged by travelticketshop.com are non-refundable unless stated otherwise.
  • Cancellations after 24 hours are subject to airline rules and applicable penalties.
  • Tickets may be cancelled within 24 hours of booking by contacting our 24/7 support team (fees may apply).
  • No-show tickets are non-refundable. You must notify us at least 4 hours before departure to avoid no-show status.
  • Name changes are not allowed under most airline policies.
  • Low-cost carrier tickets are generally non-refundable.
  • Hotel and car rental bookings are non-refundable, although some service fees may be refundable.

Agent-Assisted Service Fees (Per Passenger / Per Ticket)

Cancellations within 24 Hours

  • Domestic: $50
  • International: $75
  • Business / First Class: $75

After 24 Hours – Economy / Business / First

Service Type Domestic International
Future Credit $50–$100 $75–$100
Refund $100–$250 $250

Changes / Exchanges

  • Within 10 days of travel: $50–$100
  • Beyond 10 days: $100–$250

Refund Processing

Refunds require:

  • Fare rules that allow refunds
  • No “no-show” status
  • Approval from the airline (not guaranteed)

Refund processing may take 60–90 days if approved. travelticketshop.com service fees are non- refundable. If a supplier denies a refund, only applicable post-ticketing fees (if any) may be returned.

Web Check-In

By selecting automatic web check-in, you authorize travelticketshop.com to complete check-in acknowledgments on your behalf under airline terms.

Seats, Meals & Special Requests

Seat assignments, meals, and other requests are not guaranteed. Paid seats and service fees are non-refundable if cancelled. Confirm directly with the airline.

Baggage Policies

Most airlines charge for checked baggage. Fees depend on size, weight, and route and are non- refundable. Always verify baggage rules with the airline before travel.

Airport & Extra Fees

Airlines may charge additional fees at the airport for excess baggage or special services. Some fares include no free baggage allowance.

Entry & Exit Fees

Some countries charge departure or arrival fees not included in your ticket. You are responsible for these. Check:

https://www.gov.uk/foreign-travel-advice

Trip Types

Round-trip, one-way, and multi-city itineraries are governed by individual airline rules. Multi- city bookings may involve different policies per segment.

Combo Fares

  • May include two or more one-way tickets
  • Each ticket has separate rules
  • Changes/cancellations apply to each ticket individually

Upgrade Benefits

Upgrades may include seat selection, carry-on baggage, or priority boarding, subject to airline rules and availability.

Hotel Booking Terms

Check-in

At check-in, you must present a valid government-issued ID and a cash deposit, credit card, or debit card in your name, as required by the hotel. Some hotels may not accept debit cards. Any deposit collected by the hotel is separate from the payment made to travelticketshop.com.

Occupancy

Most hotels do not guarantee accommodation for more than two adults per room. Additional guests may be subject to extra charges, payable directly to the hotel.

Late Arrival or No-Show

If you expect to arrive late or cannot check in on the first night, you must notify the hotel directly. Failure to do so may result in cancellation of your reservation without a refund, in accordance with the hotel’s policy.

Changes and Cancellations

Hotel cancellation policies vary. Some bookings are non-refundable, some allow changes with penalties, and others are fully refundable. Always review the hotel’s specific policy before booking. Changes to prepaid reservations may require a new booking, and travelticketshop.com is not obligated to issue refunds unless permitted under the hotel’s rules.

Disability & Accessibility Needs

If you require accessible rooms or services (including service animals), contact the hotel directly before booking to confirm availability.

Room & Special Requests

Room type, bed configuration, smoking/non-smoking, and other preferences are not guaranteed and depend on hotel availability. Please contact the hotel directly to confirm special requests.

Age Requirement

Guests must be at least 18 years old or meet the hotel’s local legal age requirement to book. Hotels may require age verification, valid ID, and a payment card at check-in.

Prices

Check all room and rate details carefully before booking. Discounted rates may carry restrictions such as being non-refundable. While travelticketshop.com strives to provide accurate pricing and content, if a listing is incorrect due to a hotel error, we may cancel the booking. If you were charged and the booking is cancelled for this reason, you will receive a refund.

Mandatory Fees

Hotel charges may exclude resort fees or facility fees collected at check-in. travelticketshop.com charges only the base rate, taxes, and selected amenities shown at booking.

Rental Car Booking Terms

General

All car rentals are governed by the rental company’s standard agreement, which you sign at pickup. travelticketshop.com is not a party to that contract. If a listing contains incorrect pricing or details due to a supplier error, we may cancel the request. If charged and cancelled, you will be refunded.

Age & Driver Requirements

The minimum age to rent a car is generally 19, though this varies by provider and vehicle class. Drivers under 25 may be subject to a young driver surcharge. Additional drivers may also incur extra fees.

Payment & Vehicle Pickup

For retail rentals, travelticketshop.com is not the merchant of record. Your card guarantees the reservation, and the rental company charges you at pickup. You must present a valid driver’s license and a credit card in your name. Specific car models are not guaranteed.

Taxes

Rental companies collect and remit all local taxes and fees, which vary by location. travelticketshop.com is not a co-vendor of these services.

Featured Airport Parking Booking Terms

travelticketshop.com acts as an agent for third-party parking providers. Your contract is directly with the parking operator and subject to their terms.

  • Provide your vehicle make, model, and registration number at booking
  • You will receive a confirmation email — contact us immediately if you do not
  • No refunds for no-shows or cancellations within 24 hours of arrival
  • Bring your confirmation voucher or reference number
  • Present the credit card used for booking
  • The person signing must be the vehicle’s authorized custodian

Parking Requirements

  • Follow arrival and check-in instructions in your confirmation
  • Check in at the stated time
  • Remove all personal items except keys if requested

Prices & Payments

  • Full payment is required at booking
  • Charges may be applied by both the provider and travelticketshop.com
  • All charges must be cleared before removing your vehicle

Cancellations

  • All cancellations must be processed through travelticketshop.com
  • Booking and MMS (Management & Maintenance Service) fees are non-refundable
  • No refunds for unused stays
  • Parking may be cancelled due to operational issues beyond our control

Cruise Booking Terms

Pricing

All cruise prices are quoted per person in USD or CAD based on double occupancy and exclude government fees, taxes, port charges, and airfare unless stated. A non-refundable processing fee applies per booking. Cruise lines may impose fuel surcharges. Pricing varies by ship, stateroom, and departure date.

Passenger Name Verification

Passenger names must exactly match passport or official ID. Name changes may incur fees. Contact travelticketshop.com immediately for corrections.

Baggage

Baggage policies are set by the cruise line and vary by operator. Always check the cruise line’s official website for the latest rules.

Special Requirements

For infants, medical needs, special meals, or assistance requests, contact our Cruise Experts so we can coordinate with the cruise provider.

Cancellations & Refunds

Days Before Departure Cancellation Fee (Per Person)
91+ Days $150
61–90 Days $300
46–60 Days 50% of Fare Deposit
31–45 Days 75% of Fare Deposit
0–30 Days 100% of Fare Deposit
  • Cruise deposits must be paid by the stated deadline
  • Group and charter sailings are non-refundable
  • Cancellations must be made through travelticketshop.com
  • No changes allowed after travel begins

Service Fees (Online Transactions)

Service Type Applies To Fee
Online Air Transaction Fee UK Domestic & International Up to $75 per passenger
Online Hotel Transaction Fee All Hotels Up to $35 per night/room
Online Car Rental Fee All Rentals Up to $40 per rental
Online Cruise Transaction Fee All Cruises Up to $200 per passenger

Service fees and deposits for offline transactions are non-refundable under any circumstances.

Contact Information

For questions or assistance, contact us:

Email: info@travelticketshop.com

Phone:

Address: