Refunds Policy

Booking Changes & Charges

When you make a reservation through Travelticketshop.com, any changes, amendments, or cancellations may be subject to fees imposed by airlines, hotels, cruise lines, or other travel service providers. These fees vary depending on the provider, fare type, and booking conditions.

In most cases, change or cancellation requests must be submitted at least 72 hours before your scheduled departure, although some providers may apply different deadlines. To avoid unexpected costs, we strongly recommend contacting our customer support team before making any changes so we can review the specific rules of your booking.

Ticket Refund Rules

Most tickets booked through Travelticketshop.com are non-refundable, in accordance with our travel partners’ policies.

If your fare allows cancellation, you may be issued a travel credit with the same provider and traveler name, subject to the provider’s terms, conditions, and expiration rules. All cancellation requests must be submitted before the scheduled departure time. Requests made after departure are generally not permitted.

If you use a credit toward a new booking, you will be responsible for any difference in fare. Our support team is always available to explain the applicable restrictions and guide you through your options.

Cancellation Fees & Refund Eligibility

Below is a general guideline for how cancellation penalties may apply, based on the time of cancellation:

⚠️ These are general guidelines only. Actual penalties are determined by the travel provider’s fare rules and may vary by booking.

Refund Process & Timeline

To qualify for a refund, your booking must allow cancellations under the provider’s fare rules, and you must submit your request through Travelticketshop.com.

• “No-show” bookings (failing to check in or use the service) are usually non-refundable
• We may request waivers from providers on your behalf, but approval is entirely at the provider’s discretion
• After submitting your request, you will receive an email confirmation with a tracking number. This only confirms receipt, not approval

If your refund is approved:

• Refunds are processed according to the provider’s policies
• It may take 60–90 days to appear on your statement
• Supplier penalties are deducted from the refund amount
• All TravelTicketShop.com service and booking fees are non-refundable
• In some cases, an additional per-passenger service fee may apply

If the provider declines your refund, any applicable post-ticketing service fees will be returned within 21 business days.